Streamlined recovery process under way, company says, after nearly 130,000 users worldwide reported access issues

Microsoft says a portion of servers are returning to service, and a streamlined recovery process is under way to end a global outage that has resulted in nearly 130,000 users worldwide reporting issues accessing its 365 suite of software, including Outlook and Teams.

Outage website Down Detector showed a spike in Microsoft 365 problems, with nearly 130,000 reports of issues affecting access to Word, Excel, PowerPoint, Outlook and Teams as well as enterprise services such as SharePoint and OneDrive. AI assistant Copilot was also affected.